Automotive dealerships and repair shops rely a great deal on phone traffic. As a rule of thumb, 70% of these callers are placed on-hold. The Auto On Hold Profit System can convert this hold-time into a powerful opportunity to upsell, cross promote, highlight specials and lesser known services.
Here’s what the Auto on Hold Profit System can do for your dealership or repair shop:
- Generate more business for your sales, service and parts departments.
- Emphasize the importance of having skilled technicians take care of their vehicle’s every need.
- Greatly reduce hang-ups – thus increasing your overall revenue.
- Enhance your dealership and/or body shop image.
- Answer caller’s common questions – hours, website, location, etc. (This will free your staff up for more important questions and inquiries.)
- Emphasize the importance of regular vehicle maintenance schedule.
- Brag about your dealership’s reputation, history, community involvement and specials. Use your hold-time to tell callers about your loaner car program, or well-equipped waiting room.
- Convert callers into true walk-in prospects for your dealership and/or body shop.
- Generate excitement about new vehicle models. Generate additional test-drives – thus additional sales.
- Educate callers about your service appointment cancellation policy – reducing no-shows!
Whether you represent a single automotive dealership or repair shop or a system of 1000+ locations, Telephone On Hold can help communicate, educate and improve your on-hold experience. Call for more information about the Auto On Hold Profit System: 866-359-4653.
Hear sample Auto On Hold audio by Telephone On Hold at http://www.telephoneonhold.com/automotive-sales–service.html.
TelephoneOnHold.com | 866-359-4653
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